Frequently Asked Questions About Training Offered at FIS

How much does it cost to attend FIS training workshop?

Fees are $100.00 for a full day and $55.00 for a half day in-person workshop; and $350.00 for the 20-Hour Certificate in Clinical Supervision – an early-bird special is available for this course if registered before a certain date which is specified.

A training discount of $95.00 for full day and $50.00 for half-day in-person workshops is available for 3 or more registrants from the same organization


How do participants register and pay for a training workshop?

1. Visit the online Training Registration and pay online.

2. Download the Registration Form, and fax it together with your payment  to 973-324-7897 or  mail the form with your payment to Family Intervention Services, 86 South Harrison Street, East Orange, NJ 07018.

What is the cancellation and refund policy?

Request for cancellation must be received by 5:00pm on the Friday of the week preceding the date of training. Persons not canceling their paid registration by this date are not eligible for a refund, but may move their registration to a training held at a later date.


Does FIS confirm training registration?

Participants will receive a confirmation email and directions to the training site, approximately one week before the scheduled workshop.


What are CEHs or CE credits and how are they provided to participants?

CEHs are Continuing Education (CE) Clock Hours. Full day (10 am to 4 pm) workshops provide 5 CE clock hours/ 5 credits. Participants must attend 100% of all scheduled hours of training and complete a training evaluation form at the end of each day of training in order to receive course credits. Participants successfully completing the course will receive a Certificate of Completion upon conclusion of the course.

Do FIS in-person workshops provide CE clock hours/CE credits for social workers, counselors and marriage and family therapists?

For Counselors & LMFTs: All workshops are approved for LACs, LPCs and LMFTs. Family Intervention Services, Inc. is an NBCC-Approved Continuing Education Provider (ACEPTM) and may offer NBCC-approved clock hours for events that meet NBCC requirements. FIS (ACEP #6325) is solely responsible for all aspects of the program.


For Social Workers: Those workshops approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Family Intervention Services as an individual course will list the course name, course number (#), approval period, and type of continuing education credits. Individual courses, not providers are approved at the course level. State regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.  


Are meals provided at workshops?

Coffee/Tea and a continental breakfast will be provided at full day and half day morning trainings. Coffee/tea will be provided at half day afternoon trainings. Lunch is not included in the cost of training. Our training facilities are conveniently located close to a range of food vendors, or participants can also bring lunch with them. Microwaves are available for participant use.


Is it possible to request training not listed on the website?

Yes. FIS provides customized in-person training and will bring the workshop to you! Please call or email Sandra McBeth, MSW, LCSW, Coordinator of Professional Education at (973) 586-5243 or to discuss your specific training needs


How much does it cost to schedule a customized training on-site at my organization or workplace?

On-site in-person training at your agency is $1,250 for the first 25 participants with an additional fee of $35 per person up to a maximum of 40 persons.

What accommodations exist for participants who are differently abled?

Our training facilities are accessible, and other accommodations will be made available upon request.  For questions or special accommodations please call or email Susan Sterling, MS, MSW, LCSW, Director of Staff Development & Clinical Services at 

(973) 586-5243 or


What is your grievance procedure?

FIS welcomes feedback from all training participants and encourages the prompt resolution of grievances in a professional and timely manner. FIS seeks to ensure equitable treatment and makes every attempt to resolve grievances fairly. All grievances are kept strictly confidential and all training participants are treated with respect and kindness as the parties involved work to resolve the grievance.


All related underlying problems identified in relation to the specific grievance will receive corrective action in order to remedy the situation and prevent future problems. Reparation for persons who believe they received unsatisfactory training can include a refund of training fees, or an opportunity to take a different future course without charge.


Grievances regarding a particular training will initially be directed to the FIS Director of Staff Development & Clinical Services, Susan Sterling, MS, MSW, LCSW at 973-586-52423 or  Training participants who have not received a satisfactory resolution at the level of the Director of Staff Development & Clinical Services will be directed to the FIS Chief Operating Officer (COO) who will contact them to discuss and resolve the grievance.



Call us: 973-324-7879


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